GDPR Information for users

1. Who we are

GLOBAL BROKERAGE SERVICES LTD
Address: Bulgaria, Pazardzhik, Plovdivska Str. 62
E-mail: info@agro-gbservices.com
Phone number: +359889951044
We are a personal data controller in accordance with the General Data Protection Regulation (GDPR).

2. What data we process

We may process the following data:

First name, last name
Contact information (e-mail, phone)
Company and position (if provided)
Messages sent via the feedback form
Technical information (IP address, browser type, cookies)
Data from analytics systems (Google Analytics with IP anonymization)

3. Why we process your data

To respond to your inquiry or provide information
To perform a contract or pre-contractual actions
To improve website performance and provide a personalized experience
To comply with legal requirements
For marketing communications (only with your consent)

4. Legal basis for processing

We process data on the basis of:

Art. 6(1)(a) GDPR – your consent
Art. 6(1)(b) GDPR – performance of a contract
Art. 6(1)(c) GDPR – compliance with legal obligations
Art. 6(1)(f) GDPR – the Company’s legitimate interests

5. Data transfer

We may transfer data to:

Hosting and IT service providers
Analytics services (Google Analytics)
Courier services (if necessary)
Legal consultants (if necessary)

Data transfer outside the EU is only possible in compliance with GDPR requirements (Chapter V).

6. Data retention period

Contact data – 12 months after the last interaction
Contract data – 5 years (within accounting requirements)
Cookies – from 1 day to 12 months

7. Your rights

In accordance with GDPR, you have the right to:

Access your data
Correct inaccuracies
Delete data («right to be forgotten»)
Restrict processing
Object to processing
Receive a copy of your data in a machine-readable format
Withdraw consent at any time

8. How to exercise your rights

You can send a request by e-mail: info@agro-gbservices.com
We undertake to respond within 30 calendar days from the receipt of the request.

9. Supervisory authority

If you believe your rights have been violated, you may file a complaint with:
Commission for Personal Data Protection of Bulgaria
Address: Sofia 1592, Prof. Tsvetan Lazarov Blvd. No. 2
Website: https://www.cpdp.bg

Contacts

Address

Bulgaria, Pazardzhik, Plovdivska Str. 62

Email

info@agro-gbservices.com

Phone number

+359889951044